Privacy Policy

Who We Are

Shenzhen MiniITXBoard Co., Ltd. (“MiniITXBoard,” “we,” “us,” or “our”) supplies industrial Mini-ITX motherboards, embedded computing platforms, customization, engineering validation, and related support.

For personal information handled through MiniITXBoard.com, quotation and contact channels, and our related commercial operations, we act as the personal information controller or processor responsible for deciding why and how the information is used, unless a contract identifies another responsible entity.

Scope of This Policy

This Policy applies when you:

• Browse MiniITXBoard.com or interact with its forms, tools, articles, downloads, or embedded content.
• Request a quotation, engineering review, sample, product recommendation, customization, or technical consultation.
• Provide a BOM, drawing, specification, project file, test report, image, or other attachment.
• Place an order, arrange payment or delivery, complete supplier or customer onboarding, or request warranty and RMA support.
• Communicate with us by email, telephone, WhatsApp, web form, meeting, event, or another business channel.
• Subscribe to updates or otherwise request commercial communications.

This Policy does not govern the independent privacy practices of customers, suppliers, social networks, payment providers, logistics companies, embedded websites, or other third parties that determine their own purposes and means of processing.

Categories of Personal Information We Collect

The exact information depends on how you interact with us. We may collect the following categories:

How We Collect Personal Information

We collect information:

• Directly from you when you complete a form, send an email, upload a file, call us, use WhatsApp, attend a meeting, place an order, or request support.
• From your organization when a colleague, purchasing team, distributor, integrator, or project partner provides contact or project details.
• Automatically through server logs, cookies, security tools, analytics, and similar technologies when you use the website.
• From service providers and business partners such as payment, logistics, event, referral, support, fraud-prevention, or communication providers.
• From public and professional sources such as company websites, business directories, professional networks, trade events, and public corporate records.

When another person provides your information, we expect them to have authority or another lawful basis to do so and, where required, to give you appropriate notice.

How and Why We Use Personal Information

We process personal information only for legitimate and defined purposes. Depending on your location and the activity, the legal basis may be consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations, protection of vital or public interests, or our legitimate business interests where those interests are not overridden by your rights.

We do not use solely automated decision-making that produces legal or similarly significant effects on individuals unless we provide the notice and safeguards required by applicable law.

BOMs, Specifications, Drawings, and Engineering Files

Project files may contain personal information, confidential business information, intellectual property, product architecture, supplier details, or security-sensitive technical data. We use submitted files to evaluate feasibility, prepare quotations, plan customization, validate configurations, manufacture or source products, and provide technical support.

Access should be limited to personnel and service providers who need the information for the project. We may share relevant portions with component suppliers, manufacturers, laboratories, logistics providers, or engineering partners when necessary to answer the request or perform the agreed work.

Confidentiality obligations for technical and commercial information may also be governed by an NDA, quotation, statement of work, supply agreement, or other contract. Those contractual commitments supplement this Policy.

Cookies and Similar Technologies

Cookies are small files or identifiers stored by your browser or device. We and our service providers may use cookies, local storage, pixels, tags, and server-side logs for the following categories:

Non-essential cookies are used according to the consent and notice requirements that apply in your location. You can use the website consent controls, where displayed, or your browser settings to reject or delete cookies. Blocking necessary cookies may prevent some functions from working correctly.

If comments or account features are enabled, WordPress may set cookies for comment details, authentication, “remember me,” and display preferences. Embedded media may also set cookies under the provider’s own policy.

How We Share Personal Information

We do not sell personal information for monetary consideration. We may disclose information to the following recipients when reasonably necessary:

• Hosting, content delivery, security, analytics, form, email, communication, CRM, storage, backup, and IT providers that operate or protect our systems.
• Manufacturers, component suppliers, engineering partners, test laboratories, and quality providers needed to assess or perform a project.
• Payment, banking, accounting, tax, insurance, logistics, freight, customs, and trade-compliance providers needed to complete a transaction.
• Distributors, representatives, integrators, or channel partners where they are involved in the inquiry, order, territory, or support relationship.
• Lawyers, auditors, consultants, insurers, and other professional advisers subject to confidentiality or professional duties.
• Government, customs, tax, regulatory, judicial, law-enforcement, or other authorized bodies when required by law or necessary to protect rights, safety, security, and lawful interests.
• A buyer, investor, lender, or successor in connection with a merger, financing, restructuring, sale, or transfer, subject to appropriate confidentiality and legal safeguards.

Service providers are permitted to use personal information only for authorized services and must protect it as required by contract and applicable law. Some recipients, such as banks, carriers, customs authorities, or independent platforms, may act as separate controllers under their own privacy notices.

If analytics or advertising technology used on the website is legally treated as a “sale,” “sharing,” or targeted advertising in a particular jurisdiction, we will provide the required notice and opt-out method. We honor legally required browser-based preference signals where applicable and technically supported.

International Data Transfers

MiniITXBoard operates from Shenzhen, China and serves customers internationally. Personal information may be processed in China and in other countries where our customers, service providers, suppliers, manufacturers, logistics partners, or professional advisers operate.

Privacy and data-protection laws differ between countries. Where applicable law requires a transfer mechanism or additional safeguard, we use measures appropriate to the transfer, which may include contractual protections, security assessments, consent, regulatory filings, or another legally recognized mechanism.

You may contact us for information about the safeguards relevant to your personal information, subject to confidentiality, security, and legal restrictions.

How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purpose collected, the ongoing business relationship, warranty and lifecycle support, security, dispute resolution, and legal or contractual recordkeeping.

These are working retention ranges, not guarantees for every record. We may keep information longer when required by law, legal hold, safety, export, quality, audit, warranty, or contractual obligations, and may delete or anonymize it earlier when no longer needed.

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse. Depending on the system and risk, safeguards may include:

• Access controls, role-based permissions, authentication, and account-management procedures.
• Encryption in transit, secure hosting, backups, monitoring, malware protection, and vulnerability management.
• Confidentiality obligations, employee guidance, supplier controls, and need-to-know access.
• Incident response, logging, review, recovery, and legally required notification procedures.
• Data minimization, retention controls, secure deletion, and protected transfer methods for higher-risk files.

No website, email, file-transfer method, network, or storage system is completely secure. You are responsible for using secure devices and accounts, protecting credentials, confirming recipients, and avoiding sensitive information that is not required for the transaction.

If you believe information sent to us has been compromised, contact info@miniitxboard.com promptly with enough detail for us to investigate.

Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

• Know whether we process your personal information and receive information about the processing.
• Access or obtain a copy of personal information associated with you.
• Correct inaccurate or incomplete information.
• Request deletion where the information is no longer needed or processing is unlawful, subject to exceptions.
• Restrict or object to certain processing, including direct marketing.
• Withdraw consent for future processing where consent is the legal basis.
• Receive portable information in a commonly used format where the right applies.
• Opt out of sale, sharing, targeted advertising, or certain profiling where required by applicable law.
• Complain to the competent data-protection or privacy authority.
• Receive equal service and not be unlawfully discriminated against for exercising privacy rights.

To submit a request, email info@miniitxboard.com with the subject “Privacy Request.” Describe the relationship, relevant email address, request, and jurisdiction. You may also use an authorized agent where permitted by law.

We may need to verify your identity and authority before acting. We will not request more information than reasonably necessary for verification. Some rights are subject to exceptions for contracts, legal duties, trade secrets, security, fraud prevention, legal claims, and the rights of others.

You can stop marketing emails by using the unsubscribe link or contacting us. Transactional, safety, support, order, and legal communications may continue when necessary.

Regional Privacy Notices

Children’s Privacy

Our website, products, quotation channels, and engineering services are designed for businesses and professional users, not children. We do not knowingly collect personal information from a child below the minimum age required to consent under applicable law.

If you believe a child has submitted personal information without appropriate authorization, contact us so we can review and delete it where required.

Comments, Embedded Content, and Third-Party Services

If comments are enabled, we may collect the information entered in the comment form, IP address, browser information, moderation history, and anti-spam signals. A hashed email identifier may be provided to an avatar service only if that service is enabled. Approved comments and profile images may be publicly visible.

Articles may contain embedded videos, images, documents, maps, social content, or other third-party material. An embedded provider may collect device and usage data as though you visited its website directly, including through cookies or account-based tracking.

Links to third-party sites are provided for convenience or technical reference. Their privacy policies, security, content, and data practices are controlled by those third parties, not MiniITXBoard. Review the provider’s notice before submitting information.

Changes to This Policy and Contact Information

We may update this Policy when our website, services, providers, data practices, legal requirements, or business operations change. The revised version will show a new “Last updated” date. Where required, we will provide additional notice or request consent for a material change.

Questions, complaints, privacy requests, and security concerns can be sent to:

We aim to acknowledge privacy requests promptly and respond within the period required by applicable law. You may also contact the privacy or data-protection authority responsible for your location.